By Florida Commercial Cleaning · Published · Updated
The 10 questions
- What training do your technicians have? Ask for OSHA training records and any relevant certifications.
- Which standards do you follow? Look for CDC and OSHA guidance, EPA label use, and state waste rules.
- What insurance do you carry? Ask for certificates, including pollution or environmental coverage if applicable.
- How fast can you be on site? Ask for realistic times by region, not a promise of "immediate."
- Can you deploy if you are not local? Ask how mobilization works, what travel costs are, and what you must provide on arrival.
- What PPE and equipment do you bring? They should bring their own and explain why.
- How do you document the work? Expect product names, contact times, areas treated, crew, and photos.
- How do you handle waste? Ask who is responsible and how it is tracked.
- Will you coordinate with public health and my insurer? A good contractor will help, not avoid.
- Can we sign a standby agreement before an incident? Pre-agreed terms save hours when it matters.
Red flags
- No written procedures or documentation samples
- Pressure to start before public health directs access
- Refusal to show insurance
- Vague answers on contact times or products
How Florida Commercial Cleaning answers these questions
- Crews are background-checked and work to documented, written procedures.
- EPA-registered disinfectants are used exactly per label, including contact time.
- Every job ends with a closeout report: products, areas, times and photos.
- Contract clients in Hillsborough County typically get same-day or next-morning response.
- Statewide facility contracts are served with a dedicated crew mobilized for the site.
- We coordinate with public health and your insurer, and we'll sign a standby agreement before an incident.
Why standby agreements matter
When an incident happens, the first vendor with paperwork already signed gets the work. Retainers set response targets and pricing in advance, so you are not negotiating during an emergency.
Frequently asked questions
- Is there a national license for biohazard cleaning?
- No single national license applies to all work. Requirements vary by state and by what is being handled, so confirm local rules.
- Can a contractor from another state respond?
- Often yes, provided they meet local licensing and waste requirements. Ask in advance.
- What does a standby agreement cost?
- Terms vary by building size and scope. Ours is priced from a free walkthrough and sets the scope, the response window for your location, priority scheduling during outbreaks, and pre-agreed rates — so nothing is negotiated during an emergency.
See the full plague disinfection and facility response guide, the biohazard response hub and our disinfection and outbreak response service.
Sources
Guidance on this page follows published public-health and regulatory sources. Verify current guidance before acting on anything time-sensitive.